Shipping Policy

Last updated: November 2025

1. Shipping Costs within the United Kingdom

Jewellery Shipping Costs

Free UK shipping on all jewellery orders over £30 (48 hour tracked via Royal Mail)
Under £30 two shipping rates apply:
- 48 hour tracked £4
- 24 hour tracked £5

Ornament Shipping Costs

If you need help choosing the right shipping option, please contact us.

2. Processing Times

Orders are typically processed within 1–3 business days.
Orders placed at weekends or on bank holidays will be processed the next working day.
On occasion when we are out of office shipping times will vary

You will receive an email confirmation once your order is on its way.

3. Delivery Times (UK)

We ship using trusted UK carriers such as Royal Mail.

Typical delivery times:

Please note that delivery times may vary during peak periods.

4. International Shipping

We do not currently ship internationally

5. Packaging

All items are securely packaged to ensure safe delivery.
Jewellery is boxed and/or wrapped to prevent damage in transit.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery with:

We will work quickly to resolve the problem.

7. Address Accuracy

Please ensure your delivery address is correct at checkout.

We cannot refund or replace orders shipped to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about shipping, please get in touch: